Shipping Policy

Last Updated: November 25

At Tiny Trove, we are committed to delivering your order safely and efficiently. Below you will find important information regarding our shipping process.

Processing Time

All orders are processed within 1–3 business days (Monday to Friday, excluding public holidays).

Once your order has been processed, you will receive a confirmation email with tracking details (where available).

Please note that processing times may be slightly extended during peak periods.

Shipping Times

Estimated delivery times within the United Kingdom:

Standard Delivery: 3–7 business days

Delivery times are estimates and may vary due to circumstances beyond our control, including courier delays or peak seasons.

Shipping Fees

We offer:

Free UK Shipping on all orders.

No minimum spend required.

Order Tracking

Where tracking is available, you will receive a tracking number via email once your order has been dispatched.

If you have not received tracking information within 5 business days, please contact us at:

📧 support@tinytrove-shop.com

Incorrect Address

Customers are responsible for providing accurate shipping information at checkout.

Tiny Trove is not responsible for:

Delays caused by incorrect addresses
Lost parcels due to incorrect details provided

If you notice an error in your address, please contact us immediately.

Lost or Delayed Orders

If your order has not arrived within the estimated timeframe, please contact us. We will work with the courier to resolve the issue as quickly as possible.

We kindly ask that you allow reasonable time for couriers to investigate before a replacement or refund is issued.

Damaged Items During Shipping

If your item arrives damaged, please contact us within 48 hours of delivery with:

Your order number
Clear photos of the damaged item

We will review the issue and arrange a suitable solution.

International Shipping

At this time, Tiny Trove ships within the United Kingdom only.

Contact Us

For any shipping-related enquiries, please contact:

Tiny Trove
📧 support@tinytrove-shop.com